Frequently Asked Questions

1. What types of photography services do you offer?

We offer a wide range of photography services, including but not limited to:

Portrait Photography: Family portraits and Graduate Sessions.
Headshot Photography: Professional Headshots for individuals and groups.
Branding Sessions: Photos that capture your unique brand.
Event Photography: Parties, corporate events, and more.
Lifestyle Photography: Candid shots, engagement sessions, and personal milestones.

Feel free to contact us for a custom quote or if you have a specific project in mind! It is our mission to capture life’s Cloud 9 moments for women and their families and if we don't specialize in what you need, we have a community of photographer friends that can!

2. What should I wear for a portrait session?

For a portrait session, we recommend:

Comfortable Clothing: Choose outfits that make you feel confident and comfortable.
Solid Colors: Opt for solid colors or subtle patterns to avoid distractions. Neutral tones often work well.
Coordinate, Don’t Over Match: If taking group photos, coordinate colors rather than matching exactly for a cohesive look.
Avoid Busy Patterns: Busy patterns can be distracting and take focus away from the subject.

Check out our wardrobe closet. We have a few tulle dresses that are perfect for milestone sessions!

If you need more personalized advice, don’t hesitate to ask during our pre-session discussions!

3. How long will it take to receive my photos?

The turnaround time for receiving your photos typically ranges from 2 to 3 weeks, depending on the type of session and the current workload. We’ll keep you updated on the progress and provide a more specific timeline during your session.

Here's our process:

Within 5 days of your session, you will receive a lightly edited proofing gallery.
Once you select your final images, we will begin fully retouching your images.
You can expect your final gallery within 2-3 weeks. I will confirm your delivery date once you've selected the images for your final gallery.

Need your photos sooner? No problem! Rush editing is available for an additional fee.

4. Will you edit my photos?

Of course! Pimple popped up? No problem! We will remove anything that won’t exist in 2 weeks. We will also clean up backgrounds and make minor adjustments to each photo. Additional editing requests beyond the initial scope may incur extra charges.

5. Do you offer digital files, prints, or both?

We provide both digital files and print options:

Digital Files: High-resolution digital files are included in our packages as indicated, allowing you to print and share your photos as you wish.
Prints: We offer an optional selection of high-quality print products as well that you can order directly from your final gallery.

6. What if I need to reschedule?

If you need to reschedule your session, please notify us as soon as possible. Our policy is as follows:

Rescheduling: We can accommodate rescheduling requests based on availability. We will do our best to schedule your session as soon as we can.

7. How do I prepare for an outdoor photo session?

For an outdoor sessions:

Weather: I check the forecast often and will keep you updated if we need to make different arrangements.
Location: We will work together to decide on the best location for your portraits depending on your individual needs.
Timing: Golden hour (the first hour after sunrise and the last hour before sunset) often provides the best natural lighting.

We’ll also provide guidance and suggestions based on the location and time of day.

8. Can I share my photos on social media?

Absolutely! We encourage you to share your photos on social media. We just ask that you tag us @cloud9photola and credit Cloud 9 Photography when posting.

Please note that we may share your images on our website and social media pages as well. By scheduling your session, you agree to have your images shared on our social media pages and website.

Still have questions? Feel free to reach out through our contact form or email us at cloud9photographyla@gmail.com. We’re here to help and look forward to working with you!